Customer Experience Consulting for the Ever-Evolving Digital World

Bridge the gap between the real world and digital atmosphere with successful customer experience consulting solutions. We can help you improve how you connect and communicate with your clients with our customer relationship management (CRM), marketing, and modern workplace transformation services.

business consulting services and solutions

In today’s evolving market, consumers seek a streamlined, almost-effortless experience when engaging with new products and services. Our technology and strategy teams can assist with upgrading your client portals, CRM, and other networks and platforms to better engage with your customers on a higher quality, more efficient scale, saving time and resources for you and your customer in the long run. We’re not here to make your current model better – we’re here to help you transform the way you connect with your customers to give them the ultimate customer experience (CX).

Although it may feel magical when it works, CX all comes down to data performance and analysis. We are living in the Age of the Customer, and as a client-focused firm ourselves, we want to help you add an extra level of CX expertise into your company’s toolkit.

Our Customer Experience Consulting Services

Our Affirma consultants will work with you to develop digital solutions so you can turn your genuine client relationships into revenue. Whether you need AI and automation services, technical troubleshooting assistance, or a modernized digital strategy, our CX engineering and strategy teams can help you decide what’s right for your customers.

After all, we’re a people-first company. Why? When it comes down to it, people are behind the data, and they are what drive business success. We can show you what works.

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600

Employees WorldWide

20

Years in Business

98%

Customer Satisfaction Rate

Marketing and Design Services for an Improved Customer Experience

Our team takes a collaborative approach in turning your business vision into reality with custom concepts and design systems that align with your company’s branding guidelines and customer data analysis needs.

Design is a primary factor in successful CX – it’s the first impression your customers have with the website, products, and other digital assets. Upgrade your marketing game with a clean, fully optimized design.

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Why Affirma For Your CX Needs

Affirma values your experience as our customer, and we want to ensure your satisfaction at the end of our time together so you can feel enabled to give your customers the experience they desire.

Why our CX stands out:

  • We leverage our CX design, marketing, and strategy teams
  • We work to maximize the overall value of your CMS and modern workplace platforms
  • Our CX team improves your company’s brand recognition and customer engagement

Design is a primary factor in successful CX – it’s the first impression your customers have with the website, products, and other digital assets. Upgrade your marketing game with a clean, fully optimized design.

Get Your Free Consultation

As a global partner with wide industry experience, Affirma is built around customer satisfaction and will do what it takes to exceed your expectations from start to finish. We foster and deepen our relationships with new and long-standing customers even after the project ends because we believe satisfaction and connection is the lifeblood of a sustainable consulting business.

If you’re ready to connect and upgrade your company’s customer experience solutions, we would love to set up a free consultation to discover the possibilities.

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Customers we’ve worked with
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