BPO Services Offered
The ever-evolving market requires organizations to rethink how they operate. Our Business Process Outsourcing (BPO) solutions transform business process functions to be more efficient and deliver better business outcomes while saving business leaders save time and money and alleviating management overhead.
IT Help Desk Outsourcing
Efficient and reliable Helpdesk BPO solutions that manage your business’s customer support and technical assistance.
Sales Outsourcing
Outsourced sales services that drive sustainable revenue growth for your business.
Customer & Partner Support Outsourcing
Experience seamless and professional customer and partner support through our outsourcing services, designed to elevate customer satisfaction and strengthen relationships.
10
Years Of BPO Service
185+
Employees
100%
Client Satisfaction Rate
What is BPO?
Business Process Outsourcing (BPO) solutions help businesses improve operational efficiencies, save their employees time, and cut hiring costs by outsourcing their non-core business processes. Our BPO services cover a wide range of processes such as Recruiting, IT Help Desk Support, Customer and Partner Support, Sales, Finance, Content Moderation, and much more to ensure your operations is prioritized, while allowing you to focus on your core business competencies.
BPO vs. Full Time Employees
When it comes to hiring for your business, you want to make sure the talent you hire have the knowledge and experience needed to be successful. But recruiting, onboarding, and training new hires can be challenging. And while hiring your own staff is valuable for roles that are fundamental to your company, there are some positions and processes where outsourcing can be more beneficial for your business.
Business process outsourcing doesn’t only help a business save on labor costs, BPO can also help a business improve focus and productivity among home office workers. By outsourcing non-essential functions, a business can dedicate time and energy to core processes and goals to reallocate time and resources to improve the areas that matter most to the business—such as customer relations or product leadership. This new focus can ultimately make them more competitive in the marketplace.
Here are some common BPO services we offer:
Get a Custom BPO Consultation
If you are looking for more operational flexibility with innovative business process outsourcing solutions, we are here to help.
As a seasoned BPO company, we realize that no two business process outsourcing projects are exactly alike. We know that some projects require more intense cooperation between the home office and offshore offices, while others are more cost-sensitive. That’s why we offer customized BPO services around the globe.
A BPO project requires diligent planning and effort. At Affirma, we know what it takes to ensure that your business saves money, while maintaining quality.
Talk to our BPO experts today and see how BPO can help improve your business by giving you access to the latest innovative technological resources so that can streamline your processes and operate more efficiently.
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What our customers have to say
Affirma has been a breath of fresh air compared to the support we used to have.
THANK YOU to everyone at Affirma. We are really, really appreciative for your dedication during all the changes and chaos in this program.
