Business Strategy Consulting Services Offered

Process Automation Consulting

Our process automation consultants help enterprises eliminate manual processes and tasks to simplify workstreams, drive efficiency, and promote business growth and ROI. Whether you want to automate repetitive processes in your customer service, sales, marketing, HR, or accounting departments, we can design and implement a custom solution that follows compliance, saves time, and cuts operational costs.

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Project Management Outsourcing

If you are struggling to maintain consistency across your projects and processes, our project management consultants can help you ensure your mission-critical project delivery is successful every time. Whether you need help establishing a new PMO, enhancing your current one, or outsourcing your PMO – we’ll partner with you to meet your unique needs and set you up for project management success.

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Customer Experience (CX) Consulting

Our customer experience consultants can help design and implement proven CX strategies that engage, delight, and convert your targeted audience into loyal customers. Whether you need AI and automation services or an upgraded client portal, our personalized digital customer experience solutions help you evolve with your customers and improve modern workplace solutions.

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Business Process Outsourcing (BPO)

Our business process outsourcing services can help alleviate these restrictions and allow you and your team to focus on the elements that will expand your business further. Whether you want to outsource your customer and technical support, content moderation, inbound and outbound sales, or data entry and analysis needs, Affirma’s BPO team can help.

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Change Management Consulting

We provide sustainable change management consulting services that help your organization make a smooth transition into using new processes and technologies, navigate restructuring or regulatory changes, and accelerate digital adoption with minimal disruption to your business.

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Digital Transformation Services

Our custom digital transformation services can help your business adopt new, more efficient digital technology solutions to not only enhance performance but also become more efficient for more sustainable, long-term improvement. From digital transformation strategy and roadmaps to the actual development of digital products and implementation, our multi-disciplinary teams are well-equipped to help.

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Customized Strategy Consulting and Planning Services

Business strategy, processes, and planning are critical in today’s constantly evolving workplace. Affirma offers an informed, 3rd-party perspective to help your company learn about the latest technology trends, process automation tools, and workflows to help identify growth opportunities and solutions to help you decrease cost, improve quality, and reduce wasted resources. We also offer expert project management solutions that drive operational excellence and help you complete projects on time and on budget, to meet your business goals.

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600

Employees WorldWide

20

Years in Business

98%

Customer Satisfaction Rate

Sustainable business strategy and consulting solutions that driver growth, improve process, and enhance productivity.

Affirma’s business strategy consultants analyze business practices and goals and make suggestions for company improvements. As experts in process automation, tools, digital strategy transformation, customer experience assessments, and project management, we devise holistic, out-of-the-box solutions to help businesses operate more effectively.

In today’s dynamic business landscape, it is important to create a culture of innovation and focus on not only the customers’ needs but also your unique workplace solutions. Affirma has been proudly helping customers with their business strategy needs for almost twenty years to help them operate more efficiently, cut costs, and drive profitability.

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We combine technology, business strategy, and industry expertise to help your enterprise with its critical pain points.

The world is shifting through digitization and technology and competition is getting fiercer. Many businesses are lacking either awareness, expertise, or the manpower to complete their digital transformation, which is where Affirma can help. As a global partner with wide industry experience, Affirma is built around customer satisfaction and will do what it takes to exceed your expectations from start to finish.

If you’re ready to connect and upgrade your company’s customer experience solutions, we would love to set up a free consultation to discover the possibilities.  Contact us today for your free consultation and a free information packet.

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