Our Line of Service Offerings
Your customer experience relies on more than your sales team. Our consultants bring together every part of your business to focus on providing valuable, meaningful and profitable experiences for your customers.LEARN MORE
Business Strategy Consulting That Delivers Results
Affirma’s business strategy consultants analyze business practices and goals and make suggestions for company improvements. As experts in process automation, tools, digital strategy transformation, customer experience assessments, and project management, we devise holistic, out-of-the-box solutions to help businesses operate more effectively.
In today’s dynamic business landscape, it is important to create a culture of innovation and focus on not only the customers’ needs but also your unique workplace solutions. Affirma has been proudly helping customers with their business strategy needs for almost twenty years to help them operate more efficiently, cut costs, and drive profitability.
We offer specialized business strategy consulting in the following areas:
- Project Management Office (PMO)
- Process Automation
- Digital Transformation
- Customer Experience (CX)
Customized Strategy Consulting and Planning Services
Business strategy, processes, and planning are critical in today’s constantly evolving workplace. Affirma offers an informed, 3rd-party perspective to help your company learn about the latest technology trends, process automation tools, and workflows to help identify growth opportunities and solutions to help you decrease cost, improve quality, and reduce wasted resources. We also offer expert project management solutions that drive operational excellence and help you complete projects on time and on budget, to meet your business goals.
Learn more about each of our strategy consulting services below:
Strategic Project Management Consulting
If you are struggling to maintain consistency across your projects and processes, Affirma can help you develop a winning PMO solution.
We work with our clients to determine what functions your PMO should provide to ensure your project delivery is successful every time. Whether you need help establishing a new PMO, enhancing your current one, or outsourcing your PMO – we partner with you to meet your unique needs and set you up for project management success.
We offer integrated Project Management Office services and expertise in the following areas:
- Methodology and Mentoring
- Metrics and Reporting
Don’t feel limited by these tools and platforms as we work with companies of all sizes and in all industries to offer PMO consulting solutions that meet your individual needs.
Efficient Process Automation Solutions
Affirma specializes in helping organizations eliminate manual processes and tasks to simplify processes, drive efficiency, and promote business growth and ROI.
If routine, out-of-date, or repetitive processes are eating up valuable employee work time and are increasing manual error and overhead cost, Affirma can help. We build custom process automation solutions using powerful technologies that help organizations utilize their resources more effectively.
Our process automation consultants can automate any repetitive process in your business. Whether those fall under customer service, sales and marketing, HR, or management, we can build a custom solution that follows compliance, saves time, and cuts operational costs.
Here can help your company work smarter and more efficiently with the following process automation solutions:
- Customer Relationship Management
- Custom Software Development and Tools
- Change Management
- Improved Reporting and Data Analytics
Empowering Digital Transformation Services
Affirma offers digital transformation services to help companies of all sizes adopt newer, more efficient digital technology solutions to not only enhance performance but also become more efficient for more sustainable, long-term improvement.
Successful digital transformation involves bringing together and coordinating technology, data, process, and organizational change, and Affirma partners with you on the following services:
- Formulating a digital transformation strategy and roadmap
- Implementing digital technologies to diminish manual workload
- Building digital products to allow new business and channel growth
- Supporting these changes to people and processes
Customer Experience Consulting Services
Affirma helps companies bridge the gap between the real world and the digital marketplace with successful customer experience solutions. Whether you need AI and automation services or an upgraded client portal, our personalized digital customer experience solutions help you evolve with your customers and improve modern workplace solutions.
Our expert customer experience consultants can help you with the following services:
- CX Design and Marketing
- CX Engineering and Development
- Modern Workplace Synchronization
- AI and Automation Solutions
- Strategy Implementation
- Technical Troubleshooting
Years in Business
Customer Satisfaction Rate
Get a Custom Strategy Consultation
If you would like assistance bringing your process automation, project management, digital transformation, and customer experience, we are here to help.
The world is shifting through digitization and technology and competition is getting fiercer. Many businesses are lacking either awareness, expertise, or the manpower to complete their digital transformation, which is where Affirma can help.
As a global partner with wide industry experience, Affirma is built around customer satisfaction and will do what it takes to exceed your expectations from start to finish. We foster and deepen our relationships with new and long-standing customers even after the project ends because we believe satisfaction and connection is the lifeblood of a sustainable consulting business.
If you’re ready to connect and upgrade your company’s customer experience solutions, we would love to set up a free consultation to discover the possibilities. Contact us today for your free consultation and a free information packet.
Blogs about the industry
Project manager Greg Cimmarrusti eloquently describes a profession that is often difficult to describe: “Being a Project Manager is like being an artist, you have the different colored process streams combining into a work of art.”
66% of hacked businesses weren’t confident they could recover. Hacks target customer and employee information, which often includes financial information, mailing addresses, social security numbers, and other personal identifying information (PII).
As an organization of experienced consultants, the work we do at Affirma is very people-centric. Every day we’re working externally with our clients to create strong working relationships, and internally in our project teams to…