Proven Business Process Outsourcing Solutions
Business is evolving faster than ever before in today’s dynamic 21st-century, and Affirma brings nearly a decade of business process outsourcing experience to help companies reach their business goals and take their organizations to the next level.
In today’s digitally disrupted market, where traditional revenue sources are becoming more elusive, sustainable growth requires a new operating model that is anchored around the customer and driven by intelligence to deliver exceptional experiences and outcomes.
Affirma provides an operating model that connects people, processes, and technology to help businesses be more agile and collaborative to drive successful and sustainable growth.
Our talented BPO operation offers solutions to your business and operational outsourcing challenges so that you can focus on what matters most in your business.
Years Of BPO Service
Client Satisfaction Rate
BPO Services That Drive Efficiency
Business process outsourcing doesn’t only help a business save a on labor costs, BPO can also help a business improve focus and productivity among home office workers. By outsourcing non-essential functions, a business can dedicate time and energy on core processes and goals to reallocate time and resources to improve the areas that matter most to the business—such as customer relations or product leadership. This new focus can ultimately make them more competitive in the marketplace.
Here are some common BPO services we offer:
- Data Entry, Validation, and Analysis
- Customer & Technical Support
(Tier 1, 2 and Executive Level) via ticketing systems and social media
- Content Moderation
- Business Analysis and Management
- Inbound and Outbound Sales
- Project and Program Management
- Financial Processing and Analysis
Get a Custom BPO Consultation
If you are looking for more operational flexibility with innovative business process outsourcing solutions, we are here to help.
At Affirma Consulting, we realize that no two BPO projects are exactly alike. We know that some projects require more intense cooperation between home office and offshore offices, while others are more cost sensitive. That’s why we offer customized BPO services around the globe.
A BPO project requires diligent planning and effort. At Affirma, we know what it takes to ensure that your business saves money, while maintaining quality.
Talk to our BPO experts today and see how BPO can help improve your business by giving you access to the latest innovative technological resources so that can streamline your processes and operate more efficiently.
Blogs about the industry
Check out our top 4 reasons every organization should have an internal communication strategy today.
Discover what business process outsourcing is and the variety of benefits it can bring to companies across industries.
What our customers have to say
Affirma has been a breath of fresh air compared to the support we used to have.
THANK YOU to everyone at Affirma. We are really, really appreciative for your dedication during all the changes and chaos in this program.