City of Seattle

M365 Migration – City of Seattle

Overview

The city of Seattle needed a new secure, agile and 21st century platform to replace their legacy intranet. The new intranet needed to be more efficient, adaptable and allow for greater collaboration on a day-to-day basis.

Service

  • Configurations

  • Custom Development

  • Intranet/Extranet

  • Migrations

Technology

  • Microsoft 365

  • Microsoft Teams

  • Power Apps

  • Power Platform

  • SharePoint

Industry

  • Government

What We Did

Affirma worked in phases to design and build an entirely new modern Microsoft 365 intranet that leverages SharePoint and Microsoft Teams for each of the City of Seattle’s four largest departments: Seattle City Light (SCL), Seattle Department of Transportation (SDOT), Seattle Fire Department (SFD), and Seattle Public Utilities (SPU). Our team:

  • Migrated content from 3 legacy systems to the new environment, establishing a proven process and pattern for future migration of other department intranets across the City of Seattle.
  • Replaced legacy, hierarchical site designs with modern, “flat”, hub-and-spoke designs to simplify administration and governance.
  • Rebuilt 5 legacy SPD workflows with Microsoft 365 Power Apps and Power Automate.

By working in phases and focusing on the modernization of four City of Seattle departments – SCL, SDOT, SFD, and SPU – Affirma was able to create a set of standards, patterns, and lessons learned on how to modernize communication and collaboration within the city.

The Result

We delivered a modern intranet solution for the City of Seattle that:

  • Provides an authoritative source for the most current information, procedures, documents, forms, schedules, announcements, memos, and bulletins.
  • Creates a consistent and standardized place where LOBs, divisions, and teams meet, chat, collaborate, and coordinate work.
  • Enhances security, reliability, and is easier to use.
  • Supports flexibility to adapt and change with the evolving needs of the city over time.

Contact our team to see how we can help bring your initiatives to life.